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Policies

General

  • Membership payments are made via the JCC’s Automatic Monthly Debit Plan with payments drafting automatically on the 1st of every month via credit or debit card, or EFT. Payment may also be made in advance by check or credit card. Membership fees may also be paid annually in the full amount if you do not wish to be charged monthly. We will not bill monthly for memberships or accept monthly checks.
  • For new memberships, there is a join fee of $99 due at the time of joining. If there is a lapse in payment of membership dues of more than 30 days, a re-join fee will be charged at $99.
  • A fee of $25 will be charged on all returned checks, insufficient funds and credit card denials. Continued unsuccessful debits will result in membership cancellation. Dues are subject to change at any time.
  • Membership is neither refundable nor transferable. Refunds will not be issued for non-usage of facilities.
  • Written cancellation is required to cancel a membership and must be received 30 days prior to the first day of the month of desired cancellation date. For example, to cancel a membership by June, written cancellation must be received by April 30. To submit cancellation online, visit https://jccindy.org/cancellation.
  • Changes to membership type/category, must be made at least 7 days’ prior to the 1st of the month.
  • Members are responsible for notifying the JCC of the need to change membership categories based on age and/or household status.
  • Members are responsible for notifying the JCC of any potential billing errors within 60 days of the date it occurred. The JCC is not responsible for billing errors that are brought to our attention outside of the 60 day window.
  • The JCC has the right to increase membership dues at any time. Members will be notified via email at least 30 days prior to the increase. Members are responsible for ensuring the JCC has an accurate email address on file. If members have not opted in to receive JCC communications, they will not receive advance notice of the rate increase.
  • Members are responsible for ensuring the JCC has correct contact information on file-address, phone, and email. The JCC is not responsible for communication that is not received due to not having the most up to date contact information.
  • Corporate memberships must be renewed annually by providing proof to the JCC that the primary member is still employed by the corporate partner.
  • Any discount on a membership receiving financial aid expires after 12 months. Members must reapply for financial assistance prior to the discount expiring if they wish for it to continue.
  • Any child under the age of 12 must be accompanied by an individual 18 and older at all times while on JCC premises.
  • Nannies and Caregivers – The JCC charges a $20 per month fee for nannies to be listed on a Family Membership account. Nannies will only be allowed facility access when bringing the children on any given membership with a nanny pass. Caregivers are allowed free access to the facility when accompanying an individual that needs their physical assistance and are required to sign in if they are not on the membership. Caregivers are not allowed to use the facility for their own personal use at any time.
  • Members will be issued a key FOB upon obtaining a membership and are required to scan FOB each time they enter the facility. Members ages 12 and over will be issued a FOB, however, children under the age of 12 on the membership will be checked in by staff upon arrival. Membership FOBs are not to be used/given to individuals not on the membership. Allowing others to use your membership FOB could result in suspension/cancellation of the membership.
  • Profile photos will be taken of all members ages 12 and over for security reasons.
  • The JCC welcomes guests. Please inquire with Member Services staff for current guest pass pricing. All guests must use a valid JCC guest pass or purchase one prior to entering facility. Guest passes are non-refundable.
  • The JCC does not discriminate on the basis of age, race, gender, faith, or sexual orientation.
  • The JCC does not allow skateboarding, shoes with wheels, segways, or hoverboards on the premises. Please note that the J is a smoke-free campus. No smoking, including electronic cigarettes, is allowed in the building or on the grounds.

Locker Room Policies

In order to maintain a welcoming atmosphere for our members and guests, we ask that everyone using this space uphold the following:

AGES

The Men’s and Women’s Locker Rooms are only to be used by members and guests age 16 and older. Individuals or families with children under the age of 16 are welcome to use the Family Changing Rooms. The Water Park Locker Rooms may be used by individuals/families with opposite gender children under the age of 5 only. The Family Changing Rooms are gender-neutral and available to all whether a single individual or a family.

LOCKER USE
Please remember that the J is not responsible for lost or stolen items. Please lock your belongings in any open locker and note that lockers are for single day use only. Any items kept overnight will be removed to the Lost & Found. Items from Lost & Found are cleared the second Tuesday of every month and donated to a local charity.

TOWELS
In consideration of keeping the floor clear for fellow members, please place used towels in the used towel bin.

NO PHOTOS OR VIDEO
For the privacy, safety and security of our members and guests, use of any device with photo or video capabilities is not permitted in locker rooms. As well, please be courteous to others and confine cell phone use to public areas, e.g., the outer hallway.

SAUNA AND STEAM ROOMS
For the safety of our members and guests, the sauna is set to be a constant temperature of 160-180 degrees. The steam room is set to be a constant temperature of 90-120 degrees.

To maintain the sauna’s proper operation, do not prop the door open or pour water on the heating element or rocks; it will cause severe damage to the coil. This room is designed for dry heat only. No food or beverages are allowed in the sauna or steam room.
Persons with high blood pressure or health problems should consult a physician prior to using the dry sauna or steam room. Please leave the dry sauna or steam room immediately if you feel faint, sick, nauseous, drowsy, dizzy, are experiencing muscle cramps, having trouble breathing or are sweating excessively. Limit use to no more than 10 minutes per visit to the J in total.

In compliance with health regulations, use of the dry sauna or steam room is not permitted by persons with open sores, infectious diseases or suffering from the common cold, influenza, or any illness. To keep the rooms sanitary, towels are required. Proper attire is a bathing suit and sandals. Shoes that have been worn outdoors are not permitted. Shaving or maintaining personal hygiene (e.g., use of lotions, body oils, moisturizers, powders, etc.) is prohibited.

SHOWERS
To maintain safety in the shower area, body oil or oil-based products are prohibited as are products that may clog the drains or cause cosmetic damage (e.g., hair dye).

PLUMBING CONSIDERATION
To keep our plumbing in good working order, please dispose of all sanitary products, flushable wipes and diapers in the trash receptacles.

Fitness Center Age Policy

Under 8 Years
Children under the age of 8 are not permitted in the Mordoh Fitness Center other than in the babysitting area.

8–12 Years
Children ages 8-12 may use FreeMotion strength training equipment, indoor track and all aerobic equipment under the supervision of a JCC staff member, parent or guardian.

13–15 Years
Children ages 13-15 may use Life Fitness and FreeMotion strength training equipment, indoor track and all aerobic equipment in the Mordoh Fitness Center. They may exercise on their own the JCC has received a signed waiver.

GENERAL COURTESY
For the privacy, safety and security of our members and guests, please be mindful that any photo or video taken now include others in the background.

As well, please be mindful of the language used and volume of conversation used in areas where others are working out.

Behavior Standards

The following behaviors may be cause for expulsion or suspension from the JCC:

  • Loud, boisterous or vulgar language and/or behavior, loitering in or about the building or grounds, or any conduct that disturbs the peace and order of the JCC will not be permitted.
  • Bullying of any sort will not be tolerated.
  • Members are accountable for the behavior of their guests at all times. Guests shall be held accountable to the same standards of behavior as members.
  • The JCC employs IMPD officers for your security and safety. Please report any suspicious behavior.
  • The JCC reserves the right to trespass individuals or members from our facility who do not conduct themselves in a manner that is in accordance with our policies. The JCC does not tolerate loud or vulgar language or rude and inappropriate behavior.

Please click for Child Abuse Prevention Code of Conduct

Please click for Child Abuse Prevention Code of Conduct

Child Abuse Prevention Code of Conduct

1. In order to protect staff, volunteers, and program participants – at no time during a JCC program may a staff person be alone with a single child where they cannot be observed by others. As staff supervise children, they should space themselves in a way that other staff can see them.

2. Staff shall never leave a child unsupervised.

3. Restroom supervision: Staff will make sure the restroom is not occupied by suspicious or unknown individuals before allowing children to use the facilities. Staff will stand in the doorway while children are using the restroom. This policy allows privacy for the children and protection for the staff (not being alone with a child). If staff are assisting younger children, doors to the facility must remain open. No child regardless of age should ever enter a bathroom alone on a field trip. Always send children in pairs, and whenever possible, with staff.

4. Staff should conduct or supervise private activities in pairs – diapering, putting on bathing suits, taking showers, etc. When this is not feasible, staff should be positioned so that they are visible to others.

5. Staff shall not abuse children including:

• physical abuse – strike, spank, shake, slap;
• verbal abuse – humiliate, degrade, threaten;
• sexual abuse – inappropriate touch or verbal exchange;
• mental abuse – shaming, withholding love, cruelty;
• neglect – withholding food, water, basic care, etc.

Any type of abuse will not be tolerated and may be cause for immediate dismissal.

6. Staff must use positive techniques of guidance, including redirection, positive reinforcement and encouragement rather than competition, comparison and criticism. Staff will have age appropriate expectations and set up guidelines and environments that minimize the need for discipline. Physical restraint is used only in pre-determined situations (necessary to protect the child or other children from harm), is only administered in a prescribed manner and must be documented in writing.

7. Staff will take note of any fever, bumps, bruises, burns, etc on children in their programs. Questions or comments will be addressed to the parent or child in a non-threatening way. Any questionable marks or responses will be documented.

8. Staff will respond to children with respect and consideration and treat all children equally regardless of sex, race, religion, culture, ethnic origin, disability, or any other legally-protected category.

9. Staff will respect children’s rights to not be touched in ways that make them feel uncomfortable, and respect their right to say no. Other than diapering, children are not to be touched in areas of their bodies that would be covered by a bathing suit.

10. Staff will refrain from intimate displays of affection towards others in the presence of children, parents, and staff.

11. While the JCC does not discriminate against an individual’s lifestyle, it does require that in the performance of their job they will abide by the standards of conduct set forth by the JCC.

12. Staff must appear clean, neat, and appropriately attired.

13. Using, possessing, or being under the influence of alcohol or illegal drugs during working hours is prohibited.

14. Smoking or use of tobacco in the presence of children or parents during working hours is prohibited. Additionally, smoking is not permitted anywhere on the JCC campus.

15. Profanity, inappropriate jokes, sharing intimate details of one’s personal life, and any kind of harassment in the presence of children or parents is prohibited.

16. Staff must be free of physical or psychological conditions that might adversely affect children’s physical or mental health. If in doubt, an expert should be consulted.

17. Staff will portray a positive role model for youth by maintaining an attitude of respect, loyalty, patience, courtesy, tact, and maturity.

18. Staff may not be alone with children they meet in JCC programs outside of the JCC. This includes babysitting, sleepovers, and inviting children to your home.

19. Staff are not to transport children in their own vehicles.

20. Staff may not date program participants under the age of 18 years of age.

21. Under no circumstance should staff release children to anyone other than the authorized parent, guardian, or other adult authorized by the parent or guardian (written parent authorization on file with the JCC).

22. Staff are required to read and sign all policies related to identifying, documenting, and reporting child abuse and attend trainings on the subject, as instructed by a supervisor.

Accessibility

The JCC is accessible to individuals with mobility impairments or other physical limitations. Special facilities include designated parking spaces, automatic doors at the Fitness Center and indoor and outdoor pools, wheelchair access, elevator, and accessible restrooms, locker rooms, telephones and drinking fountains.

JCC Reciprocity

Don’t forget to carry your membership card with you when visiting other cities! If you travel outside Indianapolis, most of the more than 275 JCCs across North America will honor your JCC membership for a limited period of time. We extend a two-week pass as a courtesy to out-of-town guests when they present a valid JCC membership card. Members, if you have family who are members in good standing at another JCC, they are welcome here at no charge.

Out-of-Town Guests

For those guests without a JCC membership card, prior arrangement must be made with the membership director. Special rates for extended visits may apply.

Weather Cancellations

See https://jccindy.org/about-us/hours/.

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